Risk warning: Trading CFDs is risky and can result in the loss of your invested capital. Please ensure that you understand the risks involved and do not invest more than you can afford to lose. Read full Risk Disclosure. ForexTime Ltd is regulated by CySEC under license No. 185/12.
Risk warning: Your capital is at risk. We cover you with negative balance protection.
Your capital is at risk. We cover you with negative balance protection.

FAQ

What can we help you with today?

Changing personal details

You can amend the name by sending us an email to documents@forextime.com explaining why you wish to change it and  attaching a copy of your identity document. We will then contact you regarding the status of your request.

To change your email address or phone number, please access your User Profile page in MyFXTM, click ‘Change’ under the ‘Actions’ column and follow the steps.

You can amend your residential address by sending us an email with a copy of your proof of residence document attached. We will then update your profile.

You can find details on acceptable proof of residence documents here.

To customise your subscriptions, visit the Manage Subscriptions page in MyFXTM. Please note, you will not be able to unsubscribe from required communication regarding your trading activity.

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