In order to deposit funds you need to verify your profile first.
Some additional steps may be asked from your payment provider.
Watch our step-by-step guides on how to deposit in our How to videos.
Details on the processing time for each payment method can be found on our Deposits and Withdrawals page.
If we need to request and verify additional information then the processing time might be longer.
Please note that FXTM is not liable for any delays caused by a 3rd party payment processor.
All deposits made during the weekend/bank holidays will be processed according to the standard processing times for each payment method.
Yes, however you will need to send us an to email explaining the reason for this.
If the funds are deposited through the shareholder’s personal bank account then:
If you are the sole shareholder: The deposit can be processed but the withdrawal must be sent back to your personal bank account and not the corporate account.
If there are several shareholders: We need written consent from all shareholders. Once written it’s received then the funds will be processed. If a withdrawal is requested the funds must be sent back to the sender’s bank account and not the corporate account.
No, we do not accept third-party transfers. The name of the sender must match the name used when registering with FXTM.
Yes you can. If you make a deposit while your balance is negative you will see that your current balance is no less than the amount you deposited. The Company ensures that losses will never exceed the total available funds across the Clients’ FXTM trading portfolio (negative balance protection).
After completing the steps outlined in ‘How to deposit funds into my account?’ you will be redirected to your bank’s page where you will be asked to provide some additional information.
The following information should be visible:
The CVC2/CVV2 (last 3 digits on the back of your card) must also be covered.
An example can be found below:
If the card is linked to a joint account, please refer to our Joint Accounts section.
After completing the steps outlined in ‘How to deposit funds into my account?’ you will be re-directed to your selected E-wallet’s website in order to approve your transaction.
Please note that some e-wallets may require additional details.
After completing the steps outlined in ‘How to deposit funds into my account?’ you will be given details on how to proceed with an online payment or transfer from your bank account to FXTM’s bank account.
Your transfer should be processed within 3-5 business days from the date the funds were sent from your account. If your deposit takes longer than 5 business days please contact our Back Office department .
Please note that FXTM is not responsible for any additional bank charges.
After completing the steps outlined in ‘How to deposit funds into my account?’ you will be asked to select the bank you wish to use and complete the necessary fields.
If this is your first deposit, after completing the steps outlined in ‘How to deposit funds into my account?’ you will need to upload or email a screenshot of your WebMoney account showing the following.
This is possibly due to additional charges made by your payment provider/bank. If this is the case, you should contact your payment processor for further clarification as we do not have access to third-party service systems.