Risk warning: Trading CFDs is risky and can result in the loss of your invested capital. Please ensure that you understand the risks involved and do not invest more than you can afford to lose. Read full Risk Disclosure. ForexTime Ltd is regulated by CySEC under license No. 185/12.
Risk warning: Your capital is at risk. We cover you with negative balance protection.
Your capital is at risk. We cover you with negative balance protection.

FAQ

What can we help you with today?

Verifying your Profile

Once you become a verified client, you will have access to all of FXTM’s products and services. Verify your profile by uploading clear colour copies (mobile photo or a scan) of the following documents:

  1. Proof of identity – passport, national identity card or driving license
  2. Proof of address – bank/card statement or utility bill, issued no longer than 6 months ago. Examples of documents which can be provided are:
  • Water/gas/electric/internet/telephone bill.
  • Residency certificate or tenancy contract.
Please note that we do not accept mobile telephone bills.

Please check the following before uploading:

  • That the size of your document does not exceed 25MB.
  • That the file is in one of the following formats: gif, jpg, tiff, png, doc, docx and pdf.

If the error message persists you can send your documents to documents@forextime.com.

Once you upload all your documents, it can take up to 20 minutes during working hours to 24 hours to verify your profile. 

If your (utility) bills are not in your name, you can send us a copy of a recent bank statement (no more than 6 months old) to use as your proof of address.

If you do not have any of the above, please provide us with an official document that states your name and residential address or send an email to documents@forextime.com

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