FAQ

What can we help you with today?

Contact Details

FXTM has offices in a number of cities and countries, for more details please refer to our Contact us page.

You can contact our Customer Support Department for any questions you may have regarding any part of your experience. From registration, to downloading your platform, to accessing MyFXTM.

(Mon-Fri 06:00-18:00 GMT / GMT+1 DST)

You can contact us by calling +44 20 3514 1251, via Live Chat, or by email support@forextime.co.uk.

You can contact our Account Opening Department for any questions relating to completing and verifying your profile.

(Mon-Fri 06:00-18:00 GMT / GMT+1 DST)

Email: documents@forextime.co.uk.

You can contact our Back Office Department for any questions relating to your deposits, withdrawals and payment methods.

(Mon-Fri 06:00-18:00 GMT / GMT+1 DST)

You can email backoffice@forextime.co.uk.

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