Client Services

We're in Tune with Our Clients' Needs

What distinguishes FXTM as a forex company is our ability to recognise our clients' individual needs and respond to them in the best way possible. We strive to ensure that there will be no problems in your path, and in the unlikely case that there are, we endeavor to make these vanish immediately. Our job is to serve you and we plan on doing so in the most exceptional manner imaginable.

Multilingual Customer Support

As an international company representing an international market, we aim to reach all of our clients worldwide. Being proficient in many languages tears down the boundaries of communication and enables us to respond effectively to your needs. We equally represent all of our clients worldwide and we respect that many may feel more comfortable speaking in their native language. Our ability to communicate in many languages makes problem solving easier and it means that your needs will be met quickly and efficiently.

Trading and Technical Education

Our extensive educational programme is built to match the needs of any type of trader, regardless of their experience level. From short explanation videos, to webinars, articles and ebooks our resources range from forex basics to complex trading strategies.

Quick Registration & Verification Process

Registering with FXTM is a fast and straight forward process. You will be required to fill out some details along with the Appropriateness Assessment in order to create your profile and to give us an understanding of your investment objectives, knowledge and experience. Once that is complete you will need to provide us with some basic documents to verify your profile and you could be set up and ready to go in minutes.

Wide Variety of Deposit and Withdrawal Methods

We understand the importance of convenience when it comes to deposits and withdrawals. Each client feels comfortable depositing and withdrawing money through their own preferred method. For this reason, we are working on developing as many deposit and withdrawal methods as possible. We will ensure that these processes are fast and uncomplicated so there will be no need to worry about missing trading opportunities or experiencing delays in getting your money back.

Diverse Selection of Trading Platforms

We use state-of-the-art technology to optimise your trading experience regardless of the device or platform you want to use. We provide the leading trading platform; MT4, which we‘ve made available to all popular operating systems and all modern devices. Moreover we offer our very own Web Trader platform which provides access to the markets directly through your web browser, giving you the ability to take advantage of the opportunities exclusively available to the forex market with ease and convenience.

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