At FXTM, making deposits and withdrawals is simple and straight forward and hardly takes up any of your time. We are constantly striving to offer you even more deposit and withdrawal options and to make the process even easier. If you have any queries just contact our Client Support Team.
|Credit cards||Withdrawal Method||Currency||Fees / Commission||Processing Time||Withdrawal Funds|
|Visa||EUR, USD, GBP||2 EUR/ 3 USD/ 2 GBP||Same business day***||Withdrawal|
|Mastercard||EUR, USD, GBP||2 EUR/ 3 USD/ 2 GBP||Same business day***||Withdrawal|
|Maestro||EUR, USD, GBP||2 GBP/ 3 USD/ 2 EUR||Same business day***||Withdrawal|
When an account has been deemed inactive (no trading activity) for a period of 6 months, we will apply an inactivity fee of 5 EUR/ USD/ GBP.
Please note that a processing delay may occur for your transaction in case of a request for additional information or evidence as part of FXTM's due diligence & regulatory procedures. FXTM is not liable for transactional delays in case such information and/or evidence is not received on time.
In case of no trading activity, or if any form of abuse is found relating to the reimbursement policy, FXTM reserves the right to reclaim any reimbursement fees. If you request to withdraw your funds after no trading activity, FXTM reserves the right to charge you the equivalent amount of any banking fees incurred, or 3% of the total withdrawal amount.
** Your deposit may take up to 5 business days in the unlikely case that ForexTime is unable to verify your information or your funds have not yet been received to the ForexTime account.
***Provided that you have submitted all relevant documentation requested by FXTM (if any) by that same business day. Moreover and as in regards to CC withdrawals specifically, the funds will be posted to your bank account within 3-5 business days of being processed by us. Should you encounter any delays after the provided time-frame please contact us in order to investigate it.
All Back office transfers are processed during standard business hours, i.e. 08:00-18:00 GMT+2 (GMT+3 DST), Mon-Fri.
For further regulatory information as regards the Payment Service Providers please click here.
For information about transfers between your trading accounts please visit our Internal Transfers page.